Industry News

Mastering the Reverse Logistics Supply Chain

Originally Posted at Supply & Demand Chain Executive For many retailers, COVID-19 was a wakeup call that their supply chains do not end when the product reaches their customers; they must also work in the opposite direction. August 18, 202 | Mo Cheema | Position...

Residential Contactless Preferences Extend To Package Deliveries

Originally Posted At Last Mile Logistics By Matthew Knoff, VP. Service & Fulfillment, Position Imaging Many of today’s multi-family dwellings are mixed-use complexes that include retail and office locations in the same building. Residents living in these buildings...

Departing with traditional returns

Originally Posted at CSA Merchandise returns are just a cost of doing business—a big cost!  According to Fox Business, for every $1 billion in sales, the average retailer incurs $106 million in merchandise returns, and the NRF states that in 2020, e-commerce accounted...

Contactless Retail; Safety Sells

Originally Posted at DC Velocity new technologies help keep office workers safe, they are also ensuring that shoppers stay healthy by dramatically reducing physical touchpoints for purchases and returns. In many ways, Americans are slow to embrace change—we are all...

Why Smart Package Rooms are the New Must-Have Apartment Amenity

Originally Posted at connect national By Mo Cheema It’s an understatement to say that the COVID-19 pandemic has dramatically changed consumers’ buying preferences, shifting them much higher in favor of online purchases as the mandatory quarantine took hold in the U.S....

Rethinking Your Reverse Logistics

Originally Posted at TotalRetail Soon after the holidays are over we shift from the season of giving to the period of returns. The 2021 returns period post-holidays was different from others; extended return deadlines caused a massive backlog with regards to shipping...

How Are US Home and Home-Improvement Retailers Handling Returns?

BY CORESIGHT RESEARCH WHAT'S INSIDE Handling product returns is an ongoing challenge for home and home-improvement, with new considerations as e-commerce sales in the sector accelerate. We discuss seven measures that US home and home-improvement retailers use to...

Transforming Supply Chain With Smarter Logistics

Those responsible for supply chains, secure package management, and contactless package management, are pressured to deliver an ever-increasing volume of eCommerce shipments. But they do have an ally in the form of AI and computer vision to improve efficiency and...