Blog

Retailers Need to Rethink Their Reverse Logistics Strategy

By Mo Cheema When the pandemic related lockdowns shut down retail locations, it impacted the in-store purchases and the in-store returns. Consumers’ pre-purchased items could no longer be returned in stores. This consequence created pent-up demand and frustrated...

The Desire for Contactless Pickups Jumpstart BOPIS and Package Management Innovations

Even before the COVID-19 pandemic, digital payments stand as one of the most noticeable changes in the retail industry. Statista.com predicts that by the end of 2020 there will be 760 million users of mobile contactless payments worldwide. The prospect of handing your...

How the Multi-Channel Shopper is Changing the BOPIS Game

Online shopping is not going away anytime soon. The multi-channel shopper has pushed retailers to essentially, adapt or die. The need for a buy online and pickup in store (BOPIS) system has grown increasingly more important. Opting for BOPIS helps shoppers save on...