It’s tough out there for multifamily property managers, with packages piling up in their lobbies from the proliferation of online shopping. Their residents—along with most Americans—are ordering more items online than ever before. The average American couple receives three and a half packages per week, meaning the average household expects to receive roughly one package daily.
In residential neighborhoods, this burden falls on the increasing number of delivery drivers on the road. Anyone who works from a home office is accustomed to seeing multiple drive-bys from Amazon, UPS, USPS, and FedEx vans in their neighborhood. At multifamily properties and large apartment complexes, this burden falls on the front desk staff and concierge, who spend increasingly more time receiving packages and safeguarding them for residents.
A change this significant in consumer behavior was destined to trigger an advancement in technology to solve the increasingly burdensome problem of package overload. Enter Smart Package Room®.
Smart Package Room is the industry’s most complete package management solution, providing an intuitive, efficient delivery and pickup experience with limited staff involvement. Featuring the very best precision tracking technology from Position Imaging, Smart Package Room fits any size, shape, and type of package, from envelopes to small boxes to tires. It is easy to scale or customize depending on each property’s unique needs.
With Smart Package Room, packages are stored behind a locked door with 24/7 monitoring to prevent theft. Residents can access the room at all hours to pick up packages on their own schedule. After scanning the QR code associated with their order, laser, light, and audio guidance prompts direct the residents to their package.
Couriers then can use the MobileKiosk™ handheld device to quickly capture package label information before placing items on the shelves. Once that occurs, residents are automatically notified via text and email that they have a package ready for pickup. All residents need to do is scan the QR code associated with their order, enter the Smart Package Room, and follow the laser, light, and audio guidance prompts to their package. It’s that simple.
On average, Smart Package Room gives property managers three times more package capacity than lockers. That’s because the open shelf design allows packages to be stacked vertically side-by-side, resulting in a more efficient use of space than lockers, which are fixed and immobile and constrained in the number and type of packages they can receive. And with heaps of packages arriving daily, those property managers need every inch of space available for package management. This is why most property managers say smart package management solutions are no longer an amenity—they’re a necessity.
Listen to our latest Intelligent Logistics podcast: “Why Smart Package Rooms are the Future of Package Management”, where Shelly Peterson, Senior Director of Smart Package Room details what she loves most about Smart Package Room, and why it’s the futureproof package management solution for multifamily properties, student housing complexes, and corporate offices alike.
To learn more about Smart Package Room, contact us at or visit our website www.smartpackageroom.com.