Originally Posted at Supply & Demand Chain Executive For many retailers, COVID-19 was a wakeup call that their supply chains do not end when the product reaches their customers; they must also work in the opposite direction. August 18, 202 | Mo Cheema | Position...
Originally Posted at Kiosk Marketplace The pandemic has demonstrated that a better omnichannel shopper experience and fulfillment processes are needed for many retailers. Image provided by iStock. July 5, 2021 | by Mo Cheema When the pandemic related lockdowns shut...
Originally Posted at TotalRetail Soon after the holidays are over we shift from the season of giving to the period of returns. The 2021 returns period post-holidays was different from others; extended return deadlines caused a massive backlog with regards to shipping...
Those responsible for supply chains, secure package management, and contactless package management, are pressured to deliver an ever-increasing volume of eCommerce shipments. But they do have an ally in the form of AI and computer vision to improve efficiency and...
By Mo Cheema When the pandemic related lockdowns shut down retail locations, it impacted the in-store purchases and the in-store returns. Consumers’ pre-purchased items could no longer be returned in stores. This consequence created pent-up demand and frustrated...