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Job Summary:

The IT Test Technician will assist engineering in the configuration of hardware and software, as well as the execution and documentation of various testing.

Duties/Responsibilities:

• Configure systems of networking equipment, experimental hardware, and both commercial and experimental software.
• Will participate in the planning, execution and documentation or various testing including:
  • Functional Verification, Reliability Testing, and Failure Analysis
• Interact with Tech Support Professionals via email and phone to assist in resolving issues found during testing.
• Provide manufacturing support when necessary.
• (After Training) Assist in the creation of scripts to accelerate and improve the testing (in Batch, Bash, or Python).
• (After Training) Assist in the development of documentation such as Install and Troubleshooting guides.

Required Skills/Abilities:

• Comfortable with IT related tasks (Configuring and troubleshooting software and hardware).
• Comfortable with networking equipment (Routers, Switches, etc).
• Excellent ability to utilize search engines to find solutions to varied problems.
• Comfortable communicating via phone and email about technical topics.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

Associate Degree in IT or related field preferred but not required.
1 years of Tech Support or other related work preferred but not required.
Scripting Experience (Batch, Bash, Python, or any other language) preferred but not required.
Soldering and/or wiring experience preferred but not required.